Privacy policy
PowerX, Inc and its subsidiaries (hereinafter referred to as "our company") conduct business under the philosophy of "a world without energy shortages forever." As a company that contributes to society, we understand that we are in a position to set an example for the appropriate handling of personal information. Based on this understanding, we recognize the importance of the appropriate handling of personal information, have established a personal information protection policy, and officers and employees are committed to complying with this policy, thereby making every effort to protect personal information and the rights and interests of individuals.
When acquiring personal information, we will specify the purpose of use as clearly as possible and acquire only the amount of personal information necessary to achieve that purpose.
When acquiring personal information directly from the individual in writing, we will inform the individual of our company name, the name and contact information of the Data Protection Officer, the purpose of use, etc., and acquire only the amount of personal information necessary.
Personal information will be used within the scope of the purpose of use for which the individual has given consent. In addition, we will establish and implement procedures to take necessary measures to prevent use outside of the intended purpose.
We will manage personal information in an appropriate manner and will not disclose or provide it to third parties without the individual's consent.
We will manage personal information in our possession accurately and up-to-date to the extent necessary for the purpose of use, and will take reasonable safety measures to prevent and correct the risk of leakage, loss, or damage of personal information.
When outsourcing the processing of personal information to an external party, we will impose contractual obligations not to leak or provide the information to third parties, and will implement appropriate management of the outsourcee.
Complaints and inquiries regarding personal information held by us will be handled by contacting our inquiry desk.
We will comply with laws, regulations, national guidelines and other standards regarding the handling of personal information.
We will establish a personal information protection management system, review it regularly, and continuously improve it.
PowerX, Inc
Director, President & CEO Masahiro Ito
Established on March 30, 2022
Last revised on November 25, 2024
Handling of personal information
We handle your personal data and other information in accordance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") and this privacy policy (hereinafter referred to as the "Policy"). In this Policy, "customers" refers to our business partners, users of our website and the various services we provide, and our job applicants and candidates.
The Company will adhere to the Personal Information Protection Act, as well as relevant domestic and international laws, regulations, and guidelines
(hereinafter referred to as "Laws, etc.") and handle personal information within the scope necessary to achieve the purposes of use set out in this policy.
With regard to specific personal information, we will endeavor to delete such personal information without delay after the purposes of use set out by us have been achieved. However, if storage is required under the provisions of the Companies Act, Commercial Code or other laws and regulations, we will store the personal information for a certain period set out in the relevant laws and regulations.
We may process the personal information we acquire and use it as statistical information for statistically processing the data of multiple people.
When transferring acquired personal information from the country, etc. of acquisition to a third country within the scope necessary to achieve the purposes of use set out by us, we will carry out appropriate procedures in accordance with Laws, etc.
Business name
Company name: PowerX, Inc
Address: 43F Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6243
Director, CEO: Masahiro Ito
Company name: PowerX Manufacturing, Inc.
Address: 6-9-1 Tai, Tamano City, Okayama Prefecture, 706-0001
President and CEO: Michinori Ikezoe
Company name: Ocean Power Grid, Inc.
Address: 43F Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6243
CEO: Hideyuki Ohnishi
1. Information to be collected and how it is collected
We collect information about you through the following methods:
Information provided directly by you
Information obtained from a third party other than you
We may obtain information about you from a third party other than you as necessary. In such cases, we will do so appropriately in accordance with the Personal Information Protection Act, including by confirming that you have given us your consent as necessary.
Information we collect when you use our website
We may collect information about access to our website and how it is used. This information includes the following. Although this information does not fall under personal information, we may link this information to your personal information, in which case we will treat it as personal information.
2. Purpose of Use
The purposes of use of your information are as follows. If a purpose of use that is not included in the scope of the "purpose of use" arises, we will use your information after obtaining your consent for the purpose of use if we have obtained your information directly in writing, or after publicly announcing the purpose of use if we have obtained your information by other means.
Target information | Purpose of Use |
Information provided by customers - Profile information such as name, job title, occupation, company name, etc. | To contact you regarding negotiations, preparation, and execution of transactions To provide guidance and information regarding our products and services To plan and manage exhibitions, seminars, and other events that we host or participate in, and to provide guidance regarding such events To respond to various inquiries, etc. |
Personal information regarding business partners | To carry out transactions, provide business information, complete contract procedures, manage transactions, and perform other related tasks To respond to and contact you regarding inquiries and consultations made to our company To manage business partners To send information about products and services that we provide or are considering providing in the future To carry out procedures necessary for using our services To provide, manage and operate our services To conduct surveys, monitors, campaigns, etc. To provide information about our company's and third party's products and services, seminars, events, etc. To plan, develop, advertise and otherwise market our company's and third party's products and services, seminars, events, etc. To distribute e-mail newsletters, etc. To analyze usage history, etc., and use it to improve the functionality of this service and develop new services To create, use, publish and provide statistical data regarding this service To prevent and respond to fraudulent activities that violate the terms of use |
Personal information regarding inquiries to our company/requests for information | To respond to inquiries and contact the individual To provide requested materials and information To send information about products and services that we provide or are considering providing in the future |
Information provided by users in our charging equipment service for electric vehicles and other vehicles that can be charged (hereinafter referred to as "EVCS service") (1) Name (2) Date of birth (3) Gender (4) Address (5) Telephone number (6) Email address (7) Password (8) Payment information (information related to billing, etc., including credit card number) The following information obtained via the EVCS service (1) Location information (including current location, boarding point, destination, intermediate points, device orientation, and GPS information) (2) Vehicle information such as the model and vehicle number of the electric vehicle used by the user when using this service (3) Information about the device using this app (including device individual identification number, OS information and its version, hardware model, and advertising ID) (4) Communication line information (including line type (information about communication technology such as Wi-Fi and communication standards such as 5G), signal strength, and line speed) (5) Activity log information (including actions related to starting/stopping this app, access date and time, and IP address from which access occurred) (6) Information about this app installed on the user's device (including the version of this app) (7) Engagement information (including the user's usage history such as launch information of this app and response history to advertisements related to this app) (8) Information about the use of charging equipment (including the date and time of use of this app, usage time, stay time, reservation time, reservation time fee, discount information, excess usage time, fee information, charging amount, charging fee, type of charging energy (renewable energy, fossil energy, etc.)) (9) Still images and videos taken and recorded by security cameras Information collected by our company when using our website - Referrer, IP address | Processing user registration procedures (including changes to registration details and cancellation procedures) User identity verification Providing the Service to users (including matters necessary for the maintenance and management of the Service, development and improvement, and other matters necessary for providing EVCS services to users) Notifying users (including announcements of new services, such as updates to the EVCS Service) Investigating violations of the Terms of Use, etc. (including security, prevention of fraudulent use, and the use of still images and videos taken and recorded by security cameras for crime prevention purposes) Responding to inquiries from users and other customer services (including conducting surveys on EVCS services and new services) Payment processing (including payment reminders, refund processing, etc.) Management of user usage history and payment history Planning, considering, developing and providing new services by our company, and marketing activities associated with them Measuring user traffic and behavior Delivery, display and effectiveness of advertisements Providing to contractors or third parties incidental to the above purposes of use (including contractors or third parties overseas) Other purposes incidental or related to the above purposes of use |
Information collected by the Company when using the Company's website - Referrer, IP address | To provide, maintain, protect, and improve our website |
Personal information about monitors - Questionnaires you fill out, etc. | To recruit and request cooperation from various monitors To send, collect, and compile survey samples To send rewards for surveys To analyze the monitoring and survey results obtained and use them to improve product quality, development, and sales promotion |
Personal information regarding shareholders | To manage shareholders based on the Companies Act and other laws and regulations To implement various shareholder policies and contact shareholders |
Personal information regarding commissioned work | To carry out commissioned work To contact the individual in accordance with the contract for the payment of remuneration and expenses and tax processing |
Personal information on current and former employees | For employment and personnel management For employee health management For welfare-related operations For payment of remuneration and expenses and tax processing |
Personal information of job applicants - Information related to job applications, such as educational background, work history, qualifications, etc. - Resumes, work experience, etc. | To carry out recruitment selection and joining procedures To contact applicants regarding the selection process and whether or not they have been accepted To create statistical data necessary for improving our recruitment activities and formulating the next year's recruitment policy |
Personal information regarding complaints and inquiries | To respond to complaints and inquiries |
Personal information about visitors - Surveillance camera footage, etc. | For crime prevention and security of our offices |
In addition to the above purposes of use, we will use personal information to the extent necessary for the purposes of use notified to the individual at the time of acquiring the personal information.
3. Provision to third parties
We will not provide any of your information that falls under the category of personal data to a third party without your prior consent. However, we may provide your personal data without your consent in the following cases:
When the Company outsources all or part of the handling of personal data to a third party within the scope necessary to achieve the purpose of use.
When personal data is provided in connection with business succession due to merger or other reasons
When the provision is required by law
When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent.
When the recipient is an academic research institution, etc., and the recipient needs to handle the personal data for academic research purposes
Other cases where disclosure is permitted under the Personal Information Protection Act
4. Automatic information capture
We use the following services to understand the usage status of the sites we operate, and these services use cookie information, etc.
Our website uses Google Analytics from Google, Inc. Google Analytics uses cookies to collect, record, and analyze visits to our site. Please visit the following website for information on how data is collected and processed by Google Analytics, the Google Analytics Terms of Use, and Google's Privacy Policy.
How Google uses information collected from sites and apps that use Google services:
https://www.google.com/intl/ja/policies/privacy/partners/
Google Analytics Terms of Use:
https://www.google.com/analytics/terms/jp.html
Google Privacy Policy:
https://www.google.com/intl/ja/policies/privacy/
Ad delivery
Advertisements delivered by third parties may be displayed on our website, and in connection with this, the third party may collect and use cookie information, etc. of users who visit our website.Cookie information, etc. collected by the third party will be handled in accordance with the third party's privacy policy.Users can stop the third party from using cookie information, etc. for ad delivery by accessing the opt-out page on the third party's website. Please see below for the privacy policies of the advertising services we use and how to stop using them.
Google Ads
Yahoo! Ada
Privacy Policy https://privacy.yahoo.co.jp/
5. Safety Control Measures
In order to prevent and correct unauthorized access to personal data, and leakage, loss, or damage of personal data, we will endeavor to take safety measures within our company. In order to achieve the above purpose, we will take the following measures.
Organizational safety management measures
Establishment of basic policies for implementing each response stipulated by laws and regulations for the proper handling of personal information
Establishment of various internal regulations that stipulate each response regarding personal information, such as acquisition, use, storage, provision, deletion, and disposal, as well as the person in charge and their role
Implementing regular audits of the handling status of personal information
Appointment of a person in charge, clarification of employees who handle personal information and the scope of personal information handled, establishment of a reporting and contact system to the person in charge in the event of facts or signs of violation of laws and regulations or internal regulations, regular inspection of the handling status, etc.
Personnel safety measures
Include matters related to confidentiality of personal information in the work regulations.
Provide regular training to employees on how to handle personal information.
Physical Security Measures
In areas where personal information is handled, we manage employee entrance and exit and restrict the devices they can bring in, and implement measures to prevent personal information from being viewed by unauthorized persons.
We take measures to prevent theft or loss of devices, electronic media, documents, etc. that handle personal information, and encrypt or password control such devices when carrying them, including when moving around the company.
We manage employee entrance and exit, restrict the devices they can bring in, and restrict and manage the removal of devices, electronic media, and documents that handle personal information to prevent theft or loss.
Technical security measures
Implementing access control to limit the scope of personnel and personal information databases handled
Introducing a system to protect information systems that handle personal information from unauthorized external access or unauthorized software, etc.
Understanding the external environment
We will implement safety management measures after understanding the systems for protecting personal information in the following countries where we store personal information.
When handling personal information in a foreign country, we will understand the external environment regarding the handling of personal information in that foreign country (as follows)
When entrusting the handling of personal information to a third party to which we outsource our business, the personal information may be handled in the United States. However, because our third party has not disclosed the state in which the server that handles personal information is located, we are unable to provide information regarding the name of the U.S. state in which the personal information will be handled. For information regarding the federal personal information protection system in the United States, please refer to the information published on the Personal Information Protection Commission webpage below.
https://www.ppc.go.jp/files/pdf/USA_report.pdf
6. Supervision of contractors
When the Company entrusts the handling of personal information to a third party, the Company will select an appropriate contractor, enter into a contract with the contractor, and properly supervise the contractor, including by confirming that the contractor implements safety control measures.
7. Inquiries and requests for disclosure of personal data
When a customer requests disclosure of personal data or a record of third-party provision (meaning a record of the provision or receipt of personal data by the Company) based on the provisions of the Personal Information Protection Act, the Company will disclose the data to the customer without delay after confirming that the request is made by the customer himself (if the personal data or record of third-party provision does not exist, the Company will notify the customer to that effect). However, this does not apply if the Company is not obligated to disclose the data under the Personal Information Protection Act or other laws and regulations. In addition, a fee (1,000 yen (tax included) per case) will be charged for the disclosure of personal data. In addition, if a customer withdraws consent, requests restrictions on processing, or raises an objection regarding personal data, the Company will review the request in compliance with applicable laws and take necessary action.
In addition, if you have any opinions, questions, complaints, or other inquiries regarding the handling of customer information, please contact the following office.
【Contact for inquiries regarding the Personal Information Protection Policy and handling of personal information, and requests for disclosure, etc.】
Tokyo Office
Company Name | PowerX, Inc |
Address | 43F Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6243, Japan |
Data Protection Officer | Koichi Yoshigoe |
Contact Form |
Europe Office
However, if you have any inquiries regarding European personal data, you may contact us at the following contact point:
Address | 5F, 167-169 Great Portland St, London W1W 5PF, UK |
Data Protection Officer | Douglas Ayling |
Contact Form |
8. Correction, etc. of personal data and suspension of use, etc.
If the customer (1) requests the correction, addition, or deletion of personal data because the data is not true, or (2) requests the suspension of use, deletion, or suspension of provision to a third party because the personal data is being handled beyond the scope of the purpose of use previously announced, or for other reasons stipulated in the Personal Information Protection Act, the Company will conduct any necessary investigation without delay after confirming that the request is made by the customer, and based on the results, take any necessary action in accordance with the Personal Information Protection Act and notify the customer to that effect. If the Company decides not to take action, the Company will notify the customer to that effect.
9. Changes to this Privacy Policy
The Company will change this Policy as necessary. However, if changes are made to this Policy that require the consent of customers under the law, the changed Policy will only apply to customers who have agreed to the changes in a manner specified by the Company. If the Company changes this Policy, the Company will publicize or notify customers of the implementation date and content of the changed Policy by displaying it on the Company's website or by other appropriate means.
10. Transfer of your personal data to other countries
We may send your European Personal Data to another company outside your country. In particular, if you are located in the European Economic Area (EEA), your European Personal Data may be transferred to a company located outside the EEA where either (i) the country in which that company is located has been recognized by the European Commission as ensuring an adequate level of protection for personal data, or (ii) we have adopted and implemented Standard Contractual Clauses to obligate companies receiving your Personal Data to use that data fairly and lawfully.
11. Your rights regarding your European Personal Data
You have a number of legal rights in relation to the European personal data we hold about you. These rights may vary depending on the data protection laws that apply to your location and your relationship with us, but generally include:
The right to obtain information about the processing of your personal data and the right to access the personal data we hold about you
The right to request that we correct your personal data if it is inaccurate or incomplete
The right to request that we erase your personal data in certain circumstances, which may include (but are not limited to) the following circumstances:
We no longer need to retain your personal data in light of the purpose for which we collected it.
We are entitled to process your personal data only with your consent, and you withdraw your consent.
You object to us processing your personal data for our legitimate interests, and our legitimate interests do not override your own interests, rights, and freedoms.
The right to request that we restrict the processing of your personal data in certain circumstances, which may include (but are not limited to) the following circumstances:
If you contest the accuracy of your personal data (however, only for the period required by us to verify its accuracy)
We no longer need to use the personal data except for the establishment, exercise or defence of legal claims.
If you object to us processing your personal data for our legitimate interests (however, only for the period necessary for us to assess whether our legitimate interests override your interests, rights, and freedoms)
The right to object to us processing your personal data.
Where we process personal data about you based on your consent or contract (and not on another legal basis), the right to receive that personal data in a structured, commonly used and machine-readable format and where the processing is carried out by automated means, and/or the right to request that we transfer that data to a recipient, where technically feasible. Please note that this right only applies to personal data that you have provided to us.
The right to withdraw your consent to our processing of your personal data at any time. Please note, however, that we will still have the right to process your personal data if we can rely on another legal basis for processing your personal data.
You may exercise your rights by contacting the "Contact point for inquiries regarding the Personal Information Protection Policy and handling of personal information, disclosure requests, etc." described in Article 7. In addition, if you believe that any of your rights have been violated by our company, you may file a complaint with a data protection authority such as the Personal Information Protection Act Commission.
Retail electricity business
1. Scope of parties to joint use
We may jointly use your personal information with the following parties:
Retail electricity supplier*2
General electricity transmission and distribution supplier*3
Distribution supplier
Demand control contract holder*4
Organization for Cross-regional Coordination of Electric Power Companies*5
2. Purpose of joint use
To enter into, change or terminate a wheeling supply contract or a power generation adjustment supply contract (hereinafter referred to as a "wheeling supply contract, etc.").
To mediate the abolition of a retail supply contract or an electricity receiving contract (hereinafter referred to as a "retail supply contract, etc.")*6
To confirm information on the supply (electricity receiving) point
To carry out the business of a general electricity transmission and distribution business operator based on a wheeling supply contract, such as reading the amount of electricity, maintaining, inspecting and replacing equipment, and investigating equipment during power outages and disasters, etc.
To carry out business related to negawatt trading
3. Items of information to be shared
Basic information: name, address, telephone number, and contract number for retail supply contract, etc.
Information on the supply (receiving) point: supply area of the general electricity transmission and distribution business operator that concludes the contract for wheeling supply, etc., subject to the remote island supply terms and conditions, supply (receiving) point specific number, wheeling contract amount information, current upper limit, connection transmission service menu, power factor, supply method, wheeling contract determination method, meter information, lead-in pole number, presence or absence of grid interconnection equipment, wheeling contract change date, meter reading date, contract status, decommissioning method
Information on negawatt trading: power generation sales amount, demand procurement amount, demand suppression amount, baseline
4. Person in charge of managing joint use
Basic information: Electricity retailers who have concluded contracts for retail supply, etc. (However, basic information on consumers who receive remote island supply or last resort supply should be provided by general electricity transmission and distribution businesses.)
Information on the supply (electricity receiving) point: General electricity transmission and distribution businesses whose supply area is the supply (electricity receiving) point
Information on negawatt trading: Demand reduction contract holder
*1 We will only share your personal information with businesses necessary for the purpose of the shared use, and will not necessarily share your personal information with all retail electricity businesses and general electricity transmission and distribution businesses.
*2 Retail electricity businesses are businesses that do not fall under the grounds for refusal of registration stipulated in Article 2-5, Paragraph 1 of the Electricity Business Act (Act No. 170 of July 11, 1964) and are listed on the list of registered retail electricity businesses posted on the Agency for Natural Resources and Energy website (http://www.enecho.meti.go.jp/category/electricity_and_gas/electric/summary/retailers_list/).
*3 General electricity transmission and distribution businesses are Hokkaido Electric Power Network Co., Ltd., Tohoku Electric Power Network Co., Ltd., Tokyo Electric Power Company Power Grid Inc., Chubu Electric Power Grid Co., Ltd., Hokuriku Electric Power Transmission and Distribution Co., Ltd., Kansai Electric Power Transmission and Distribution Co., Ltd., Chugoku Electric Power Network Co., Ltd., Shikoku Electric Power Transmission and Distribution Co., Ltd., Kyushu Electric Power Transmission and Distribution Co., Ltd., and Okinawa Electric Power Co., Inc.
*4 Demand control contract holders are businesses that have concluded demand control adjustment supply contracts with general electricity transmission and distribution business operators or members who are electricity distribution business operators (including businesses that have obtained a business code before concluding the contract). (For the names, locations, and names of business representatives, please refer to the website of the Organization for Cross-regional Coordination of Transmission Operators (https://www.occto.or.jp/privacy/negawatt-jigyousya.html).
*5 For the names, locations, and names of representatives of the Organization for Cross-regional Coordination of Transmission Operators (https://www.occto.or.jp/occto/about_occto/soshiki.html), please refer to the website of the Organization for Cross-regional Coordination of Transmission Operators (https://www.occto.or.jp/occto/about_occto/soshiki.html).
*6 "Intermediary for termination of retail supply contracts, etc." refers to a retail electricity business operator that has received an application for a new retail supply contract, etc. from a customer making an application for termination of the retail supply contract, etc. to the existing retail electricity business operator on behalf of the customer through the switching support system.
- Established on Mar. 30, 2022
- Last revised on Nov. 25, 2024